Frequently Asked Questions

For your convenience, our most common questions are answered right here. Not finding what you want? Reach out directly through our Contact Us page.

Q: How can I register? What are the registration Rates?
Registration can be done via our registration page here. Rates and registration inclusions can also be found on our registration page.

Q: I have a problem with my registration. Who can I contact?
A: Please email

Q: I would like to add a Special Interest Group to my registration, how can I do this? 
A: You can edit your registration at any stage by logging into the online portal. Using the username and password you created at the time of registration, you can log in and add sessions, update contact details or add dietary requirements.

Q: Is there any information on finding suitable accommodation?
A: Options for a range of accommodation in Brisbane can be found here.  You can book accommodation through the online registration system. If you require further assistance please email

Q: Things to do in Brisbane
A: Further information can be found here.

Q: Where can I cuddle a Koala while I’m in Brisbane?
 Only 12km from Brisbane City, Lone Pine Koala Sanctuary is the world’s first and largest koala sanctuary with over 130 koalas. Hold a koala anytime, hand feed kangaroos and meet a large variety of Australian wildlife in beautiful, natural settings.  Plan your trip to make time before or after the conference for this unique experience.

Q: I am intending on bringing my family. Any ideas on what they can do?
A: Brisbane is very family friendly. Southbank is the hub for a fabulous free water play area. For more ideas or to plan your stay click here.

There are also a number of great websites with ideas on what to do in Brisbane. For those specifically look in for family friendly activities check out

Q: I need a confirmation letter to assist my visa application. Who can I contact?
A: Please email

Q: I am no longer able to come to the conference. Who do I tell?
Please email

Q: Will lunch be provided?
A: Yes, lunch for any dietary requirements as well as coffee, morning tea, and afternoon tea will be provided for each registered conference delegate

Q: How do I get to Brisbane if I live outside Australia?

A: Brisbane is known as Australia’s gateway to Asia, with strong Asian networks. With more than 22 million passengers in 2014/15, the award-winning Brisbane Airport is the third busiest in Australia.

Brisbane has direct flights to and from more than 30 international and 45 domestic destinations.

To view destination with direct flight into Brisbane please click here.

To view flights with global connections via major international hubs please click here.

Q: Will I require a visa to travel to the conference?

A: If you are not an Australian citizen, you will need a valid visa to enter Australia.

For more information, visit the Australian Government’s Immigration website.

Q: What activities are there to do in and around Brisbane?

A: There are many things to do while in Brisbane. For some suggestions please click here.

Q: What time zone is Brisbane in?

A: Brisbane follows Australian Eastern Standard Time and does not switch to Daylight Saving Time, adopted in spring/summer by other states and territories. International standard time is GMT plus 10 hours all year.

Q: What is the weather like in Brisbane?

A: Blessed with the perfect subtropical climate and an average of eight hours of sun per day, Brisbane is the ideal destination for life in the great outdoors. During Spring in Brisbane temperatures range from 15⁰C and 25⁰C.

Q: What currency is used in Australia?

A: Currency is the Australian dollar (AUD$), which divides into 100 cents. Banks are generally open between 9am and 4.30pm, Monday to Friday. All major credit cards are accepted and automatic teller machines and EFTPOS facilities are freely available. Shopping hours vary but are generally between 8.30am and 6pm. There is extended shopping until 9pm in the suburbs on Thursdays and in the CBD on Fridays.

Q: What type of electricity is used in Australia?

A: 240/250 volts AC 50Hz. Universal outlets for 110 volts (shavers only) are standard in hotels, apartments and motels.

Q: What is the emergency number in Australia?

A: The Triple Zero (000) service is the quickest way to get the right emergency service to help you. It should be used to contact Police, Fire or Ambulance services in life threatening or emergency situation only.

Q: Are there any free wi-fi hotspots in Brisbane?

A: Yes, Brisbane offers free wireless internet access in 22 parks and public spaces – thanks to the Brisbane City Council. Places in Brisbane to search for free wi-fi hotspot connections:

  • Queen Street Mall
  • South Bank Parklands
  • Brisbane libraries
  • Brisbane CityCat ferries
  • Reddacliff Place
  • Victoria Bridge
  • City Botanic Gardens
  • King George Square
  • Post Office Square
  • King Edward Park

Eduroam is available on all host university campuses in Brisbane. If you have an Eduroam login please use this while on campus.

Conference Registration and Accommodation
QUT Conferences
telephone: +61 3138 7274